Refund Policy
Welcome to FiverrFlow! We strive to provide a valuable and satisfactory experience for our users. This Refund Policy outlines our guidelines regarding refunds for the services offered by FiverrFlow.
1. Refund Eligibility:
Users may be eligible for a refund based on the plan they have subscribed to (e.g., Starter or Pro). Please refer to the specific terms outlined in each plan for eligibility criteria.
2. 7-Day Free Trial:
Both the Starter and Pro plans come with a 7-day free trial. During this period, users can evaluate the services provided by FiverrFlow. If a user decides to cancel within the trial period, no charges will be incurred.
3. Refund Process:
To request a refund, users must contact us through our Contact Us page. The refund request must be submitted within 7 days from the date of the subscription.
4. Grounds for Refund:
Refunds may be considered under the following circumstances:
- Technical Issues: In case of persistent technical issues that hinder the proper use of FiverrFlow.
- Unsatisfactory Service: If users find the services to be unsatisfactory or not meeting their expectations within the refund eligibility period.
5. Non-Refundable Items:
Certain items or services may be non-refundable. This includes any charges incurred beyond the refund eligibility period.
6. Refund Approval:
Refunds are subject to approval by the FiverrFlow team. We reserve the right to refuse refunds based on our assessment of the situation.
7. Refund Amount:
The refund amount will be determined based on the unused portion of the subscription period, excluding any non-refundable charges.
8. Payment Method:
Refunds will be processed using the same payment method used for the original purchase.
9. Changes to Refund Policy:
FiverrFlow reserves the right to modify or update this Refund Policy at any time. Users are responsible for reviewing the policy periodically for changes.
Contact Us:
For any questions or concerns regarding our Refund Policy, please reach out to us through our Contact Us page.